Current Production Status Updates

Dear current customers,

If you check this page and don’t see your name (and you are certain that we have your fabric), and you email to ask what the status is or email back to say “I don’t see my name yet,” you will be redirected back to this same exact page. We do not have any further updates besides the information on this page. I’m sorry we aren’t able to provide even more information. Once I have new info, I post it to this page.

Our shades never usually take more than one day for us to actually make (if we only had ONE customer). So the wait time is not due to them taking a long time to actually sew and construct, but due to our high demand and many orders that we have ongoing, therefore, we have the lists below...

Important: The timeframe is NOT 8 weeks from the time your name appears on this page. The time frame is about 8-10 weeks from time of order. Once the name appears on this page, you would then follow the timing that is listed under each phase, although sometimes it can be quick and skip a phase, or sometimes be stuck in one phase for longer than expected.

Thank you!

TIMEFRAME

Our timeframe is normally about 8 weeks from time of order, but sometimes much faster and sometimes can be up to 10 weeks. Sometimes we are even later, depending on workload and project details. We try to shoot for the 8 weeks max time frame.

HOW TO CHECK ETA…

It’s best to begin to check status only AFTER WEEK 7 (at least 7 weeks after order was paid for)

RUSH FEE OPTION (IF YOU NEED A GUARANTEED ETA)

We now offer a rush fee option for all orders who’s name appears on any of the lists below. If your name is not on the list, the option is not yet available. This option is only for orders with 5 or less shades in the order, 4 or less cushions, 4 or less curtain panels or duvet covers. For larger orders, the rush fee option is not available.

Rush fee: $450

Venmo: sewlovelybykelly (last 4- 1507)

Email us to let us know you Venmo’d the rush fee.

You’ll receive your order, guaranteed (unless an unexpected shipping carrier issue) no more than 2 weeks after the rush fee is paid.‍ ‍

This page is the only status update that we have. If you are certain that we have your fabric and order, please continue to check this site for your name.‍ ‍If you are unable to wait, and we have not cut your fabric yet, please do contact us for any refund options/or to return the fabric to you, but we are not normally able to give an exact ETA due to production being so custom and different, week to week.

If you don’t see your name yet on the list, it does NOT mean that we do not have your order in our system. You will need to check back again for your name to appear. This list changes often. Thank you for your understanding.

Why our wait is sometimes long

We have very good prices compared to most shops and a quality product, so our volume of orders is high.

We are only a team of 3 people, including Kelly, the owner. Professional seamstresses are hard to find these days, due to the sewing skill not being as common as it once was, so it is very difficult to find additional help, and we do not want to rush too much and risk a mistake.

Why your name might not be on the list:

• It has not yet been 6-8 weeks since your order was placed (paid for)

• We are a bit behind fulfilling many orders and it will appear on the list soon (most common reason)

• We never received your fabric you were supposed to send to us or the fabric didn’t have your name on its label, as we instructed.

• You sent us your fabric many weeks after your order was placed and the fabric wasn’t here in time for our seamstress pick up of the next batch of orders.

• And Rarely, (least common reason) We do not have your order in our system (missed the Venmo/Zelle/Credit card notification)

  
  

PRODUCTION PHASES

There are 4 phases of the production process for ROMAN SHADES. Curtains, cushions, pillows, duvet covers and cornices only have one phase (sewing). The order of names listed does NOT go in any particular production order. It’s just a list of current names. It does not matter where your name moves within the list.

1. Kelly handed order off to seamstress- Seamstress’s workroom in NJ

2. Currently being cut/sewn- Seamstress’s workroom in N

3. Kelly’s Construction room - Kelly’s workshop in NJ

4. Boxed up/ shipped -Shipped straight from Kelly’s workroom in NJ (if placed on Etsy, you will get a notification with tracking. If placed on my website, you will get an email to let you know we are done.

How To Check Status

1. BEGIN TO CHECK LIST AROUND WEEK 6 or 7 AFTER PAYING FOR YOUR ORDER. CHECK AS OFTEN AS YOU’D LIKE AND WAIT FOR NAME TO SHOW ON LIST.

2. If It has been over 6-7 weeks, be sure to check that your fabric is not on the “unclaimed fabric” list which is found below this list. Fabric that is sent here with no name on the label, will almost always result in a production delay.

3. Names might move quickly from phase 1- 3 OR get stuck in a phase, unexpectedly.

If you have not seen your name on the list at all and it’s over 10 weeks, please email me to ask.

When I am about to pack up the shades, I will often send an email asking for your address if you paid for the order via this website and not on Etsy. If your shades were purchased on Etsy, you will get a tracking number and shipping notification once a label is created. If your order has “TBD shipping paid later,” which is often found on wide shades or large quantity orders, you will get an email from me when I am about to ship and information on how to make the shipping payment. If you paid on Etsy, you will get a message on Etsy with a link to pay for the shipping. If you already paid for shipping, you will just follow along the tracking that is on your Etsy purchases/shipping email notification.